Privacy Policy

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Privacy Policy

In case of returning the goods, the company undertakes to refund you 100% of the amount paid if:

• The original packaging of the goods is not noticeably damaged and has all additional accompanying parts and documents received upon purchase (a payment document, a warranty card, etc.);

•    The product has a factory defect or the product does not correspond to the order and / or the technical description on the website;

•    The product  is damaged during delivery and is accompanied by all details and documents provided at the moment of purchase (payment document, warranty card, etc.).

Transport service compensation rules:

The company will refund the cost of the on-site delivery service, while returning / replacing products by the customer if:

•   The goods do not correspond to the order and / or the technical description on the website;

•    The product has factory defects;

•    Products are damaged during delivery. So , immediately after delivery, check the  goods and immediately inform the courier and the information center about defects. Otherwise, damage will not be confirmed at time of delivery;

•    If the company exceeded the agreed delivery time for more than 2 days.

In all other cases, the cost of delivery on site will be refounded by the customer.

Refund of other expenses:

In the case of return of goods purchased in installments, the customer, in addition to transportation costs, refunds the company’s expenses related to the approval of the loan.